RETURN POLICY
All items sold by OWLAuto come with a 30-day satisfaction guarantee. If for any reason you are not satisfied with a product you purchased, you can fill out our return form to arrange a return. After 30 days, a returned item is no longer eligible for a refund.
In order to receive a refund, a returned item must be in new, uninstalled condition. An installed item is not eligible for a refund. If an installed item appears to be defective and is covered by our limited lifetime warranty, it may be eligible for a replacement of the original.
What items are eligible for return?
An item must meet one of the following conditions and be returned within 60 days from delivery to be eligible for a return:
The item received was incorrect
The item was unintentionally purchased
The item is no longer needed
The item arrived damaged
The item has a defect(s)
The item failed during intended use under warranty
The item does not fit your vehicle
OWLAuto is not responsible for any damage, labor, return shipping costs, or any other inconveniences incurred.
Returns or exchanges will be subject to a 15% restocking fee of the original item purchased plus cost of return shipping and replacement shipping. Exchanges due to shipping errors by us will not be subject to a restocking fee or shipping charges.
Warning:
Before you return this item,Pls must contact us. We will send you a return RMA number.Pls be sure to write this RMA number on the package so that our warehouse can identify your package, otherwise we won't be able to complete the refund.
